AARAA Foundation (“AARAA”, “we”, “our” or “us”) respects the privacy and dignity of website visitors, volunteers, donors, beneficiaries, partners and community members. This policy explains our practices for information collected through aaraafoundation.org, enquiry forms, events and programme interactions.
1. Information we may collect
- Contact details such as name, email address, telephone number and postal address.
- Information you submit when enquiring, volunteering, partnering, registering for an activity or giving feedback.
- Donation or transaction references supplied by a payment provider; we do not intend to store complete payment-card credentials on this website.
- Programme information reasonably needed to assess eligibility, deliver support, maintain records or protect participant safety.
- Technical information such as IP address, browser type, device information, referring page and basic website usage data.
- Photographs, videos, testimonials or case-study information where participation and appropriate permission have been obtained.
2. How we use information
We use personal information only for legitimate charitable and operational purposes, including to respond to enquiries; coordinate volunteers and events; plan and deliver programmes; process and acknowledge donations; communicate requested updates; protect people and systems; maintain financial and legal records; evaluate impact; and comply with applicable obligations.
Consent and communications
Where consent is the appropriate basis, you may withdraw it by contacting us. You may unsubscribe from non-essential email updates at any time. Withdrawal does not affect processing already completed lawfully.
3. When information may be shared
We do not sell personal information. We may share only what is reasonably necessary with authorised staff and volunteers, professional advisers, technology or payment service providers, implementation partners, regulators, law-enforcement bodies, or emergency services. Service providers are expected to handle information securely and only for the agreed purpose.
Public stories and images
We aim to obtain suitable permission before publishing an identifiable person’s story or image. Additional care is required for children and vulnerable adults. If you believe an image or story should be reviewed or removed, please contact us with the page details.
4. Retention and security
Information is retained only as long as reasonably necessary for the purpose collected, safeguarding, audit, legal or financial requirements. We use proportionate administrative and technical safeguards, but no internet service can guarantee absolute security.
5. Cookies and external services
The website may use essential cookies and limited analytics to maintain functionality and understand aggregate use. External links and embedded services operate under their own privacy terms. You can control many cookies through your browser settings, although some functions may be affected.
6. Your choices and requests
Subject to applicable law and verification, you may ask to access, correct or erase personal information; withdraw consent; restrict certain processing; or raise a grievance. Some records may need to be retained for safeguarding, legal, audit or financial reasons.
7. Children
Our programmes may serve children, but this website is not intended to collect personal information directly from a child without appropriate parent, guardian or institutional involvement. Please do not submit sensitive information about a child through a general website form.
8. Contact and grievance requests
Email contact@aaraafoundation.org or write to AARAA Foundation, Road No. 2, Banjara Hills, Hyderabad - 500 073, Telangana, India. Please describe the information or page concerned so we can respond appropriately.
9. Changes to this policy
We may update this policy as our services, technology or legal obligations change. The current version and effective date will be posted on this page.